Answers for owners, game managers and hunters. Cannot find yours? Write to soporte@capturascotos.app.
Owners and game managers have a web application at their disposal. Request your user account through the contact form and you will receive a reply within 48 hours.
The web application includes help videos and tutorials. If you still have questions, contact us through the form or the phone number published on this website.
Yes. Digitising harvests automates the delivery of information to the competent administration. This saves administrative work for the grounds and improves both the timing and the quality of the data generated.
Yes. Driven hunts are covered by an authorisation issued in favour of the organiser, created by the owner or their representative on the web platform. Once the hunt is over, the organiser records all the harvests before the game leaves the ground.
No, only the organiser of the hunt. On the day, the other hunters at their posts carry their usual authorisation, and the organiser records all harvests once the hunt has finished.
No. The organiser of the hunt takes care of that once the hunt has finished.
Ideally the moment the hunting action is interrupted because the weapon is no longer ready for use. Coverage is not a problem: once the record button is pressed, the harvest is saved and syncs automatically when signal returns.
Check that the authorisation is in the Published state. If it is published and still does not appear, verify the hunteru2019s ID number, then have them refresh authorisations in the app, or sign out and back in.